Sir Topham Hat Guarantee

1. We guarantee that we will ship your order as timely as possible. We guarantee all orders will ship within 2 business days of your initial order. If we can not meet this deadline we will refund your shipping and the entire order will be shipped to you free of charge! Keep in mind that shipment within 2 business days is the worst case scenario. Your order will often be shipped to you the same day it is placed!
2. We are sure you will love your Thomas and Friends products. If for any reason you are unhappy with your purchase you can return the product and receive a refund for your initial purchase price (less our initial shipping cost) no questions asked. This offer is good for up to 30 days after your intial transaction and for unopened merchandise only. The refund will be completed once the return has been received!